Guides
Short, practical guides on the parts of service-record access that are genuinely confusing — the schemes, the charges, the account problems and the gaps. Each links through to the relevant manufacturer pages and the glossary.
SERMI explained: who can legally access your car's data
SERMI governs security data — keys and immobilisers — not your service history. The distinction that clears up a lot of confusion.
about 7 min readWhat UK dealers charge to print service records
There's no published tariff, and charges vary dealer by dealer. What's really going on, and how to ask for a straight answer.
about 6 min readRecovering access to your manufacturer's service portal
Bought a used car and the owner app is empty? How portal linkage, ownership transfer and proof-of-ownership actually work.
about 7 min readImports & grey-market cars: service-record gaps by origin
An imported car usually has a history — just not one a UK system can see. Why records don't cross borders, and how to trace them.
about 7 min read“No service history”: what it actually means
Rarely 'never serviced' — usually 'can't be shown'. How to investigate a blank record and price the uncertainty fairly.
about 6 min read