How to Access Porsche Digital Service Records (UK)
The Porsche digital record system
Porsche moved ahead of most of the industry in April 2025 by putting a real maintenance history — completed work, not just what's due — into the My Porsche app. It applies only to recent model years and only to services carried out since then, so for an older 911 or anything predating that cutoff the Centre still holds the authoritative record.
The record itself is kept as Porsche digital service record. Whether a paper book is issued depends on the model and year.
Route 1: The owner portal
If you own the car, the My Porsche account is the first place to look. You'll need to prove ownership to link the vehicle.
- Create a Porsche ID and sign in at my.porsche.com or in the My Porsche app.
- Add the vehicle by VIN and verify ownership.
- Open Vehicle details, then Maintenance History, to see completed service work.
- For anything before April 2025, or for an older model, ask an Official Porsche Centre to confirm the record by VIN.
Porsche added a digital maintenance history to the My Porsche app in April 2025 — an automatically generated record of completed service actions. Two limits matter: it only covers work carried out from April 2025 onwards, and it applies to recent model years (911 from 2022, Taycan from 2021, Panamera and Cayenne from 2022, Macan Electric from 2024). Porsche Centres remain the authoritative source for anything earlier.
Route 2: Through a dealer
Official Porsche Centres can confirm service history by VIN. Non-owner requests and any fee are unpublished.
- Prints for the owner: yes, on request by VIN
- Prints for a prospective buyer: at the dealer's discretion (unconfirmed)
- Typical charge: Unconfirmed
Bring the V5C and photo ID if you’re the owner. See the V5C guidance on GOV.UK. Know a real charge for Porsche? Help us verify it.
Route 3: Independent garages & SERMI
Handled through VW Group channels; SERMI relates to security data, not the maintenance record.
Technical information for independents is available through the VW Group / Porsche technical portal on a paid basis.
Background: the SERMI scheme (sermi.eu) and our plain-English SERMI guide.
Route 4: An instant report
If you don’t own the car yet — you’re buying used — or you simply want the record without a dealer visit, an aggregated report pulls the franchised-network data against the VIN and returns it in one place. It’s the most direct route when account access isn’t available. You can pull Porsche franchised-network records in one place.
Known quirks & gaps
- Sports and limited cars accumulate low annual mileage, so long calendar gaps between services are common and often legitimate.
- The April 2025 start date for the in-app maintenance history is the catch: a 2023 car will show only the services done since then, and an empty list is not the same as an unserviced car.
- Porsche Approved used cars carry a documented inspection that sits alongside the service record.
- Track use and options fitted at PORSCHE Exclusive can complicate a straight service-history read.
Frequently asked questions
Does Porsche still issue a paper service book?
Whether a paper book was issued for a given Porsche depends on the model and year; we haven't confirmed this across the range. Either way, the authoritative record is the digital one held against the VIN.
Can I see a Porsche's service history before buying it?
Porsche's owner tools are tied to the registered owner's account, so as a prospective buyer you generally can't log in and view the history yourself. The practical options are to have the seller show you the record, ask a dealer to confirm it by VIN, or use an aggregated report that pulls the franchised-network data directly.
How much do Porsche dealers charge to print service records?
Porsche dealers don't publish a standard charge for printing service records — some do it free as a goodwill gesture, others apply an admin fee, and buyer (non-owner) requests are at each dealer's discretion. We're collecting first-hand figures; if you have one, we'd like to hear it.
Does the My Porsche app show full service history?
Yes — My Porsche is one of the more transparent owner apps and can show completed services carried out in the Porsche network, not just upcoming reminders. It still only works for the account holder.
Can an independent garage access my Porsche service history?
Not really — independent garages can buy technical and repair information to work on your car, but they generally can't read your full franchised Porsche service history. SERMI, which is sometimes mentioned here, went live in the UK on 1 April 2026, but it governs access to security-related data (keys and immobilisers), not the maintenance record.